Draft. To be reviewed by a lawyer before launch. It describes how OnBar works today, in plain words.
Privacy Policy
This explains what OnBar collects about you, why, who else handles it, how long it is kept, and how to delete it. OnBar is run by OnBar. Your shop (the business you work for) decides who is invited and what they can see; we run OnBar for them.
What we collect, and why
| What | From | Why |
|---|---|---|
| Your name, email and role | Your shop's owner, when they invite you | To sign you in, show who you are to your team, and send invitations and password emails |
| Your password | You | To sign you in. Stored only in a scrambled form by our sign-in provider; nobody at OnBar or your shop can read it |
| Phone number (optional) | You or an owner | So your team can call or text you. Your shop decides who can see it |
| Woman, man or prefer not to say | You | Only to draw the small picture of you that your team sees. Nothing else uses it |
| Profile photo (optional) | You | Shown to your team instead of the drawn picture |
| Your shifts, availability, time off, clock-in times, timesheets | You and your shop | To run the schedule and send approved hours to your shop's payroll service. OnBar never calculates pay |
| Pay rates | Owners | To estimate labour cost for owners. Only owners see them |
| Tasks you tick, check-ins, numbers, vendor, stock and roast notes | You and your shop | The work of running the shop |
| Messages, reports and blocks | You and your team | To deliver messages within your shop and keep it safe (see the Terms) |
| Notification settings and device push tokens | Your phone or browser, when you turn reminders on | To send the reminders you chose |
| Questions to the assistant and what it did | You, if your shop turns the assistant on | To answer, and so owners can see what it changed |
| Which version of the Terms and this policy you agreed to, and when | You | A record of your agreement |
| Help requests you send us | You | To answer them |
| When you last signed in | Our sign-in provider | For you to stay signed in, and so we can see whether a shop is using OnBar (a count, not what you did) |
What we don't collect: your location, your contacts, your photos library (only a photo you choose to upload), advertising identifiers, or anything about you from other apps or websites. There is no advertising in OnBar and no tracking across apps or websites.
Who sees it
- The people at your shop, according to your role and your shop's settings. Direct messages are seen only by the two people in them.
- Nobody at another shop.
- OnBar staff, only to run the service: the list of shops and their owners, and help requests. We can't see inside a shop, except for a read-only look an owner allows for an hour at a time, and a download of a shop's information when needed for support. Both are recorded and shown to the owner.
We never sell your information or share it for advertising.
Services that handle it for us
OnBar runs on other companies' services, which store or carry information only to do that job for us:
- Supabase: the database, sign-in and stored photos.
- Vercel: runs the website and app.
- Resend: sends emails, like invitations and reminders by email.
- Apple, and the push service of your browser: deliver reminders to your phone or browser. Expo passes reminders to the iPhone app.
- Anthropic: answers questions to the assistant, only if your shop has turned it on. What you ask is sent to answer it, not to train their models.
- Cloudflare: forwards email sent to info@getonbar.com.
Where these services are in other countries, your information may be stored or processed there.
How long it is kept
- Your account and profile: for as long as you have an account.
- Your shop's information: for as long as the shop has an OnBar account. When a trial ends, nothing is deleted; the shop becomes read-only. An owner can ask us to delete the whole shop.
- When you delete your account, see below for what goes at once and what stays with the shop.
- Records that the law requires a business to keep (such as hours worked) are your shop's to keep, in their payroll service.
Deleting your account
You can delete your account yourself, inside OnBar on the web or in the iPhone app: open the menu under your picture and choose Delete my account. You don't need to email us. At once:
- You leave your shop, and your sign-in (email and password) is deleted.
- Your phone number, your choice for your picture, your photo, your reminder settings and devices, and your record of agreeing to these terms are deleted.
- What you did for the shop stays with the shop without your name: ticked tasks, check-ins, numbers and messages. Your shifts become open shifts.
- We keep a note that an account was deleted and when, without your email address.
If you are your shop's only owner, make someone else an owner first, or write to us to close the shop.
Your choices
- See and change your phone number, picture choice and photo under Your profile; your reminders under Notifications.
- Ask us for a copy of what OnBar holds about you, or to correct it, at info@getonbar.com.
- Turn reminders off at any time, in OnBar or in your phone's settings.
Keeping it safe
Information travels encrypted. Each shop's information is kept apart by rules in the database itself, not only in the app. Photos are stored privately and shown through links that expire.
Children
OnBar is for people at work. It is not meant for children under 13, and we don't knowingly collect their information.
Changes
If this policy changes in a way that matters, the new version has a new date at the top and we ask you to agree again the next time you sign in.
Contact
Questions, requests or worries about your information: info@getonbar.com.